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Johan Bové

Handed in the Motorola G7 Play at Saturn in Düsseldorf for "repair" or replacement of the battery. Did a complete factory reset beforehand of the phone and removed the SIM and micro sd-card. Now I'll need to be patient for the next 10 days and deal with having to handle my old phone, patched with sticky tape, just to stay reachable on my private phone number.

Johan Bové

The battery in my new G7 Play is expanding! It’s visible because the plastic back cover is being pushed outwards. There is also a strong smell of a gluelike substance. Going to have to bring the device in for warranty. The service will take at least ten days to finish and return the phone to me. Disappointed.

Johan Bové

Seems like the back cover of my recent G7 Play is not properly glued together and is already letting go a little bit to the side - having the phone only for a month and it didn't drop. It doesn't snap in place unfortunately. Going to check if this falls under warranty...